When it comes to our loved ones and important decisions concerning their health, well-being, and safety, you never want to be left in the dark.
We get it.
This is exactly why Acorn Stairlifts makes it a point to stay right by your side every step of the way in taking your life to the next level with one of our life-changing lifts.
We are here to light the way by answering any and all of your questions so that we will always leave you with the complete confidence that your loved ones are only receiving the best stairlifts and service.
Welcome back to our segment of Acorn Stairlift FAQ of the Week. This is the Acorn assurance that every customer deserves –answers to all of your most frequently asked questions –so that you never feel left in the dark again.
This week, we will delve into a common concern expressed by our customers about whether our stairlifts are easy to use for all, including people suffering from health conditions, diseases, and disabilities.
The Acorn Stairlift FAQ of the Week
Is an Acorn stairlift easy to use?
We can say that the stairlift is easy to use with great confidence because Acorn Stairlifts is the only stairlift company in the world to earn the “Ease-of-use Commendation” from the Arthritis Foundation.
With Acorn’s common-sense controls and remote control that includes only two self-explaining buttons, our stairlift’s simple and straightforward design allows everyone to use it with ease.
All Acorn Stairlifts Have Earned the Ease-of-Use Commendation from the Arthritis Foundation
As the first and only stairlift company in the world to earn the Arthritis Foundation’s Ease-of-use Commendation in all models of our products, our stairlifts were designed with the millions of people who suffer from arthritis in mind, as well as anyone who wishes to reclaim their independence and mobility.
This means that all Acorn stairlift models are user-friendly, even on the aching joints of people with Arthritis.
What is the Ease-of-Use Commendation from the Arthritis Foundation?
The Arthritis Foundation created the Ease-of-Use Program to encourage manufacturers to design user-friendly products and packaging that could be recommended to the millions of people in the world living with arthritis.
When a product is awarded with the Ease-of-Use Commendation, it means that the product is user-friendly for people with arthritis.
This award, given to us from a panel of arthritis experts, was earned through extensive testing with our simulation subjects being none other than real people living with arthritis.
From opening the packaging of our product to taking a ride in our lift, the Arthritis Foundation determined that every step of the product testing was not only manageable for people with Arthritis, but was easy to use, even for people suffering from a severe form of the disease.
What Is the Testing Process for the Ease-of-Use Commendation?
Step One
When a product is submitted for testing, it is evaluated under fail or pass conditions.
These are performed according to the product type and what its functions are.
For instance, other examples of product testing could include opening a lid on a medicine bottle or using the controls of a household kettle.
Step Two
An assessment then takes place simulating the use of the product.
The people who test the product are none other than individuals living with Arthritis.
This testing extends from the opening of the packaging to actual usage to make sure that from start to finish, every step of the process is evaluated for ease of use.
Step Three
Finally, a panel of eight testers who have moderate to severe arthritis are evaluated for torque, grip and endurance, muscle strength, pinch force, and range of motion.
They are asked to interact with the product as they normally would, opening the packaging, using the product, and utilising its controls.
For Acorn Stairlifts, this included usage of the swivel seat, paddle controls, seat belts, and folding footrest.
Following this evaluation, an interview is conducted by a group of scientists, and the testers’ feedback is gathered in a real-world setting.
Why Is This Award So Significant?
Currently, Acorn Stairlifts is the first and only stairlift company to receive this award.
This award means a lot to us at Acorn because it confirms a few things: that we are innovators in our industry, our products are designed to accommodate a wide and diverse range of people, and that we continue to provide our customers with only the best products and service.
This honour also endorses Acorn Stairlifts’ mission statement to be the best stairlift company in the world.
Claim Your Free, No-Obligation Stair Lift Quote Today
Acorn offers each person even considering investing in a life-changing lift a free, no-obligation quote and home survey in which an Acorn representative will provide you with personal stairlift advice and your stairlift price.
Contact Acorn today to take advantage of this free service and start reclaiming your life with the lift you deserve.
