I originally discovered Acorn on the internet and was impressed by their website and being a family business. I made contact over the phone, the young lady who answered my call was polite and knowledgeable about their product. Following the prompt initial inspection and quote I rang the receptionist and advised we were desperate to have the lift, “no problem I will get on to the factory and see what we can do to help”, 5 minutes later, "all good we will install in a few days our service manager will ring back and confirm" (he did) and as we are an urgent case the stair lift was installed within the week. Their installation fellow was polite, efficient and cleaned up beautifully on completion , explained the operating systems , very very simple (nothing was too much trouble). The lift is working well and has improved our life overnight, wonderful. Hats off to a firm who are running a business the way it should be run.
I Hodgson - Moss Vale, NSW